All Systems Operational

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Mambu - The Engine for Digital Banking

Mambu gives financial institutions a powerful competitive edge by allowing them to rapidly create, launch and service any lending portfolio through a flexible SaaS platform.

This is Mambu's status page for Mambu's multi-tenant environments hosted in the EU (Dublin, Ireland), US (Northern Virginia) and Asia Pacific (Sydney, Australia and Singapore)

Availability report last 30 days
Availability report current year

Mambu Production (N. Virginia, USA)   ? Operational
Mambu Production (Dublin, Ireland)   ? Operational
Mambu Production (Singapore, Asia)   ? Operational
Mambu Production (Sydney, Australia)   ? Operational
Mambu Sandbox (N. Virginia, USA)   ? Operational
Mambu Sandbox (Dublin, Ireland)   ? Operational
Mambu Sandbox (Singapore, Asia)   ? Operational
Mambu Sandbox (Sydney, Australia)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2018

No incidents reported today.

May 25, 2018
Resolved - We noticed no further issues and are resolving the issue.
May 25, 20:06 UTC
Monitoring - We identified a performance issue with a file server that caused some file uploads to be slow or fail. The issue has been resolved now and we're monitoring the environment.
May 25, 19:46 UTC
Investigating - We're investigating an issue where file uploads are stalled in some situations.
May 25, 18:13 UTC
Completed - The scheduled maintenance has been completed.
May 25, 18:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:42 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (Sydney, Australia) on 25 May 2018 at 08:42 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 25, 08:41 UTC
Completed - The scheduled maintenance has been completed.
May 25, 18:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:44 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (Singapore, Asia) on 25 May 2018 at 08:44 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 25, 08:43 UTC
Completed - The scheduled maintenance has been completed.
May 25, 18:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:01 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (N. Virginia, USA) on 25 May 2018 at 09:01 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 25, 09:00 UTC
Completed - The scheduled maintenance has been completed.
May 25, 18:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:02 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (Dublin, Ireland) on 25 May 2018 at 09:02 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 25, 09:01 UTC
May 24, 2018
Completed - The scheduled maintenance has been completed.
May 24, 12:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 12:13 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 24 May 2018 at 12:13 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 24, 12:12 UTC
Completed - The scheduled maintenance has been completed.
May 24, 12:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 12:10 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (N. Virginia, USA) on 24 May 2018 at 12:10 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 24, 12:09 UTC
Completed - The scheduled maintenance has been completed.
May 24, 12:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 12:11 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 24 May 2018 at 12:11 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 24, 12:10 UTC
Completed - The scheduled maintenance has been completed.
May 24, 12:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 12:12 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 24 May 2018 at 12:12 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6.1ReleaseNotes.pdf
May 24, 12:11 UTC
May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018
Completed - The scheduled maintenance has been completed.
May 20, 11:46 UTC
Update - The Mambu 6.0 major release process will take about 30 minutes longer than expected due to an additional step required for the data migration process.
May 20, 10:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:20 UTC
Scheduled - Please note Mambu is releasing Mambu v6 on your Production environment on 05-20-2018 at 09:20 UTC. There will be a downtime of up to 2 hours on your environment during the release. Mambu is introducing new features, enhancements, bug fixes and many more with this release. To stay up to date, please review our release notes, available here https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6ReleaseNotes.pdf .
May 20, 09:20 UTC
Completed - The scheduled maintenance has been completed.
May 20, 09:00 UTC
Update - The Mambu 6.0 major release process will take about 30 minutes longer than expected due to an additional step required for the data migration process.
May 20, 08:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:00 UTC
Scheduled - Please note Mambu is releasing Mambu v6 on your Production environment on 05-20-2018 at 07:00 UTC. There will be a downtime of up to 2 hours on your environment during the release.
Mambu is introducing new features, enhancements, bug fixes and many more with this release. To stay up to date, please review our release notes, available here https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6ReleaseNotes.pdf .
May 7, 15:53 UTC
May 19, 2018

No incidents reported.

May 18, 2018
Completed - The scheduled maintenance has been completed.
May 18, 15:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 18, 14:15 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 18, 14:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 13:00 UTC
Scheduled - Please note Mambu is releasing Mambu v6 on your Production environment on 05-18-2018 at 13:00 UTC. There will be a downtime of up to 2 hours on your environment during the release.
Mambu is introducing new features, enhancements, bug fixes and many more with this release. To stay up to date, please review our release notes, available here https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6ReleaseNotes.pdf .
May 7, 15:51 UTC
May 17, 2018
Completed - The scheduled maintenance has been completed.
May 17, 20:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:20 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (N. Virginia, USA) on 17 May 2018 at 20:20 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6-RCReleaseNotes.pdf
May 17, 20:19 UTC
Completed - The scheduled maintenance has been completed.
May 17, 20:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:20 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 17 May 2018 at 20:20 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6-RCReleaseNotes.pdf
May 17, 20:19 UTC
Completed - The scheduled maintenance has been completed.
May 17, 20:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:19 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 17 May 2018 at 20:19 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6-RCReleaseNotes.pdf
May 17, 20:18 UTC
Completed - The scheduled maintenance has been completed.
May 17, 20:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:20 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 17 May 2018 at 20:20 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/Release+Notes/V6/Mambu6-RCReleaseNotes.pdf
May 17, 20:19 UTC
May 16, 2018

No incidents reported.

May 15, 2018
Postmortem - Read details
May 22, 16:46 UTC
Resolved - This incident has been resolved.
May 15, 13:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 10:33 UTC
Investigating - We are currently investigating this issue.
May 15, 10:29 UTC
Resolved - This incident has been resolved.
May 15, 08:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 07:34 UTC
Update - We are continuing to work on a fix for this issue.
May 15, 07:31 UTC
Identified - We have identified the issue and we are currently attempting to deploy a workaround to address the problem.
May 15, 07:30 UTC
Investigating - We are currently experiencing an outage at this time and our technicians are currently investigating this matter. We will follow up with more information as soon as it is available.
May 15, 07:15 UTC
May 14, 2018

No incidents reported.

May 13, 2018

The database server (AWS RDS) in the shared environment for the Europe region has encountered a hardware issue on 13th of May 2018, around 12:04 UTC. Due to this issue, the database server management system automatically triggered a failover to the standby secondary server as part of our standard self-healing routine (RDS Multi-AZ failover). The switch completed correctly, resulting in 2 minute 37 seconds of downtime, after which the system fully recovered and started functioning as expected. We will continue to closely monitor this instance and take any necessary steps to ensure it is working as expected and to keep downtime to a minimum.

May 12, 2018

No incidents reported.