Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 08:00 UTC
Investigating - Post V9 Production release issues have been identified affecting the excel export and jasper report. These two tasks are slower than usual and are slightly delayed.

Please note that the exports will eventually picked up and processed after several minutes.
We are still investigating and working to overcome the post V9 background processing delays.

Thank you for your understanding.
Jan 18, 22:27 UTC

About This Site

Mambu - The Engine for Digital Banking

Mambu gives financial institutions a powerful competitive edge by allowing them to rapidly create, launch and service any lending portfolio through a flexible SaaS platform.

This is Mambu's status page for Mambu's multi-tenant environments hosted in the EU (Dublin, Ireland), US (Northern Virginia) and Asia Pacific (Sydney, Australia and Singapore)

Availability report last 30 days
Availability report current year

Mambu Production (N. Virginia, USA)   ? Degraded Performance
Mambu Production (Dublin, Ireland)   ? Operational
Mambu Production (Singapore, Asia)   ? Operational
Mambu Production (Sydney, Australia)   ? Operational
Mambu Sandbox (N. Virginia, USA)   ? Operational
Mambu Sandbox (Dublin, Ireland)   ? Operational
Mambu Sandbox (Singapore, Asia)   ? Operational
Mambu Sandbox (Sydney, Australia)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mambu Production (N. Virginia, USA) Latency
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Mambu Sandbox (N. Virginia, USA) Latency
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Mambu Sandbox (Dublin, Ireland) Latency
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Mambu Sandbox (Sydney, Australia) Latency
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Mambu Sandbox (Singapore, Asia) Latency
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Mambu Production (Dublin, Ireland) Latency
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Mambu Production (Sydney, Australia) Latency
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Mambu Production (Singapore, Asia) Latency
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Past Incidents
Jan 24, 2019

No incidents reported today.

Jan 23, 2019
Completed - The scheduled maintenance has been completed.
Jan 23, 19:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 19:11 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (Dublin, Ireland) on 23 January 2019 at 19:11 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 19:10 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 19:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 19:07 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (Sydney, Australia) on 23 January 2019 at 19:07 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 19:06 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 19:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 19:03 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (N. Virginia, USA) on 23 January 2019 at 19:03 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 19:02 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 19:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 19:03 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Production (Singapore, Asia) on 23 January 2019 at 19:03 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 19:02 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 17:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 17:48 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 23 January 2019 at 17:47 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 17:45 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 17:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 17:46 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (N. Virginia, USA) on 23 January 2019 at 17:46 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 17:45 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 17:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 17:48 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 23 January 2019 at 17:47 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 17:46 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 17:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 17:48 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 23 January 2019 at 17:47 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9.1ReleaseNotes.pdf
Jan 23, 17:46 UTC
Jan 22, 2019

No incidents reported.

Jan 21, 2019

No incidents reported.

Jan 20, 2019
Completed - Mambu V9 Production release has been completed successfully!
Jan 20, 09:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:01 UTC
Scheduled - Please note Mambu is releasing Mambu 9.0 on your Production environment on Jan 20 2019 at 08:00 UTC. There will be a downtime of up to 2 hours on your environment during the release. Mambu is introducing new features, enhancements, bug fixes and many more with this release. To stay up to date, please review our release notes, available at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9ReleaseNotes.pdf with some updates at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 20, 08:00 UTC
Jan 19, 2019

No incidents reported.

Jan 18, 2019
Completed - Mambu V9 Production release has been completed successfully on APSouthEast2 environment!
Jan 18, 14:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 13:00 UTC
Scheduled - Please note Mambu is releasing Mambu 9.0 on your Production environment on Jan 18 2019 at 13:00 UTC. There will be a downtime of up to 2 hours on your environment during the release. Mambu is introducing new features, enhancements, bug fixes and many more with this release. To stay up to date, please review our release notes, available at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9ReleaseNotes.pdf with some updates at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 18, 13:00 UTC
Completed - Mambu V9 Production release has been completed successfully on APSouthEast1 environment!
Jan 18, 14:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 13:00 UTC
Scheduled - Please note Mambu is releasing Mambu 9.0 on your Production environment on Jan 18 2019 at 13:00 UTC. There will be a downtime of up to 2 hours on your environment during the release. Mambu is introducing new features, enhancements, bug fixes and many more with this release. To stay up to date, please review our release notes, available at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9ReleaseNotes.pdf with some updates at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 18, 13:00 UTC
Completed - Mambu V9 Production release has been completed successfully on USEast1 environment!
Jan 18, 09:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 08:00 UTC
Update - The release date of Mambu 9.0 on the Production USEast1 environment has been changed to Fri Jan 18 at 08:00 UTC.
Jan 8, 07:50 UTC
Scheduled - Please note Mambu is releasing Mambu 9.0 on your Production environment on Jan 18 2019 at 08:00 UTC. There will be a downtime of up to 2 hours on your environment during the release. Mambu is introducing new features, enhancements, bug fixes and many more with this release. To stay up to date, please review our release notes, available at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9ReleaseNotes.pdf with some updates at https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 18, 08:00 UTC
Jan 17, 2019
Completed - The scheduled maintenance has been completed.
Jan 17, 09:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:14 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 17 January 2019 at 09:14 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 17, 09:13 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:10 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 17 January 2019 at 09:10 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 17, 09:09 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 09:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:04 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (N. Virginia, USA) on 17 January 2019 at 09:04 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 17, 09:03 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:04 UTC
Scheduled - Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 17 January 2019 at 09:04 UTC. No downtime is expected.
The release notes are available for your review here: https://s3.amazonaws.com/mambu-notifications/MambuReleaseNotes/V9/Mambu9-RCReleaseNotes.pdf
Jan 17, 09:03 UTC
Jan 16, 2019

No incidents reported.

Jan 15, 2019
Completed - Scheduled maintenance completed.
Jan 15, 13:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:30 UTC
Scheduled - In order to ensure the best performance of the database server we have scheduled a maintenance operation on the 15th of January 2019 at between 10:30 and 11:00 UTC for the APSouthEast2 Sandbox server. This will imply up to 5 minutes of downtime during this maintenance interval. Thank you for your understanding in this regards.
Jan 14, 11:23 UTC
Jan 14, 2019
Completed - The scheduled maintenance has been completed.
Jan 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:30 UTC
Scheduled - In order to ensure the best performance of the database server we have scheduled a maintenance operation on the 14th of January 2019 at between 10:30 and 11:00 UTC for the APSouthEast2 Sandbox server. This will imply up to 5 minutes of downtime during this maintenance interval. Thank you for your understanding in this regards.
Jan 14, 02:36 UTC
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Resolved - This incident has been resolved.
Jan 10, 09:07 UTC
Monitoring - The performance degradation has stopped and we are monitoring the results.
Jan 10, 06:15 UTC
Investigating - We are currently investigating this issue.
Jan 10, 05:58 UTC