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Monitoring - Mambu has conducted mitigation actions and is currently in monitoring state as full functionality should now be restored. We are still working on a permanent resolution. We will update you when we have determined that we have a permanent solution in place.
Jul 7, 18:17 UTC
Jul 7, 18:17 UTC
Identified - Mambu has identified the root cause of the incident. The problem was caused by an unexpected high load created on the environment. As a resolution Mambu scaled up the database hardware for better performance. During the hardware upgrade downtime of 5 minutes is expected. We apologize for the inconvenience. We understand the impact this may have on your daily operations and are working urgently to mitigate and fix the issue. As soon as we have additional information on either the mitigation efforts or the permanent fix we will inform you through the status page.
Jul 7, 17:52 UTC
Jul 7, 17:52 UTC
Investigating - Mambu has become aware of a situation affecting degraded performance On North Virginia Production. Users may experience issues with API and UI calls. We are currently investigating the root cause and will update you when have identified it.
Jul 7, 17:28 UTC
Jul 7, 17:28 UTC
About This Site
Mambu - The Engine for Digital Banking
Mambu gives financial institutions a powerful competitive edge by allowing them to rapidly create, launch and service any lending portfolio through a flexible SaaS platform.
This is Mambu's status page for Mambu's multi-tenant environments hosted in the EU (Dublin, Ireland), US (Northern Virginia) and Asia Pacific (Sydney, Australia and Singapore)
Mambu Production (N. Virginia, USA):
Availability report last 30 days
Availability report current year
Mambu Production (Dublin, Ireland)
Availability report last 30 days
Availability report current year
Mambu Production (Sydney, Australia)
Availability report last 30 days
Availability report current year
Mambu Production (Singapore, Asia)
Availability report last 30 days
Availability report current year
Mambu Production (N. Virginia, USA)
?
Operational
Mambu Production (Dublin, Ireland)
?
Operational
Mambu Production 2 (Dublin, Ireland)
?
Operational
Mambu Production (Singapore, Asia)
?
Operational
Mambu Production (Sydney, Australia)
?
Operational
Mambu Sandbox (N. Virginia, USA)
?
Operational
Mambu Sandbox (Dublin, Ireland)
?
Operational
Mambu Sandbox 2 (Dublin, Ireland)
?
Operational
Mambu Sandbox (Singapore, Asia)
?
Operational
Mambu Sandbox (Sydney, Australia)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mambu Production (N. Virginia, USA) Latency
Fetching
Mambu Production (Dublin, Ireland) Latency
Fetching
Mambu Production 2 (Dublin, Ireland) Latency
Fetching
Mambu Production (Sydney, Australia) Latency
Fetching
Mambu Production (Singapore, Asia) Latency
Fetching
Mambu Sandbox (N. Virginia, USA) Latency
Fetching
Mambu Sandbox (Dublin, Ireland) Latency
Fetching
Mambu Sandbox 2 (Dublin, Ireland) Latency
Fetching
Mambu Sandbox (Sydney, Australia) Latency
Fetching
Mambu Sandbox (Singapore, Asia) Latency
Fetching
Past Incidents
Jul 7, 2020
Completed -
The scheduled maintenance has been completed.
Jul 7, 14:02 UTC
Jul 7, 14:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:09 UTC
Jul 7, 12:09 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox Ireland2 on 07 July 2020 at 12:09 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:08 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:08 UTC
Completed -
The scheduled maintenance has been completed.
Jul 7, 13:41 UTC
Jul 7, 13:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 13:30 UTC
Jul 7, 13:30 UTC
Scheduled -
Please note Payments is releasing improvements and bug fixes on Sandbox Ireland2 on 07 July 2020 at 13:30 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/payments-release-notes-v1-16-1
Jul 7, 13:13 UTC
Jul 7, 13:13 UTC
Completed -
The scheduled maintenance has been completed.
Jul 7, 13:22 UTC
Jul 7, 13:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:30 UTC
Jul 7, 12:30 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (NVirginia, USA) on 07 July 2020 at 12:30 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:29 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:29 UTC
Completed -
The scheduled maintenance has been completed.
Jul 7, 13:17 UTC
Jul 7, 13:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:31 UTC
Jul 7, 12:31 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 07 July 2020 at 12:31 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:30 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:30 UTC
Completed -
The scheduled maintenance has been completed.
Jul 7, 12:56 UTC
Jul 7, 12:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:11 UTC
Jul 7, 12:11 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 07 July 2020 at 12:11 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:10 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:10 UTC
Completed -
The scheduled maintenance has been completed.
Jul 7, 12:50 UTC
Jul 7, 12:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:10 UTC
Jul 7, 12:10 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 07 July 2020 at 12:10 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:09 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-52-1
Jul 7, 12:09 UTC
Jul 6, 2020
Completed -
The scheduled maintenance has been completed.
Jul 6, 12:03 UTC
Jul 6, 12:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 11:30 UTC
Jul 6, 11:30 UTC
Scheduled -
Please note Payments is releasing improvements and bug fixes on Production Ireland2 on 06 July 2020 at 11:30 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/payments-release-notes-v1-16-0
Jul 6, 11:20 UTC
Jul 6, 11:20 UTC
Jul 5, 2020
No incidents reported.
Jul 4, 2020
No incidents reported.
Jul 3, 2020
Completed -
The scheduled maintenance has been completed.
Jul 3, 07:27 UTC
Jul 3, 07:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:50 UTC
Jul 3, 06:50 UTC
Scheduled -
Please note Payments is releasing improvements and bug fixes on Sandbox Ireland2 on 03 July 2020 at 06:50 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/payments-release-notes-v1-16-0
Jul 3, 06:47 UTC
Jul 3, 06:47 UTC
Jul 2, 2020
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:34 UTC
Jul 2, 13:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:38 UTC
Jul 2, 12:38 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production Dublin (Dublin, Ireland) on 02 July 2020 at 12:37 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:36 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:36 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:34 UTC
Jul 2, 13:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:35 UTC
Jul 2, 12:35 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (NVirginia, USA) on 02 July 2020 at 12:35 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:34 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:34 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:25 UTC
Jul 2, 13:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:39 UTC
Jul 2, 12:39 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (Singapore, Asia) on 02 July 2020 at 12:38 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:37 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:37 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:08 UTC
Jul 2, 13:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:39 UTC
Jul 2, 12:39 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production Ireland2 on 02 July 2020 at 12:38 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:37 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:37 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 13:02 UTC
Jul 2, 13:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:30 UTC
Jul 2, 12:30 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (Sydney, Australia) on 02 July 2020 at 12:30 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:29 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 2, 12:29 UTC
Jul 1, 2020
Completed -
The scheduled maintenance has been completed.
Jul 1, 15:35 UTC
Jul 1, 15:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:38 UTC
Jul 1, 11:38 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 01 July 2020 at 11:38 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:37 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:37 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 12:25 UTC
Jul 1, 12:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:36 UTC
Jul 1, 11:36 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (NVirginia, USA) on 01 July 2020 at 11:35 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:33 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:33 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 12:17 UTC
Jul 1, 12:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:39 UTC
Jul 1, 11:39 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 01 July 2020 at 11:39 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:37 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:37 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 12:17 UTC
Jul 1, 12:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:38 UTC
Jul 1, 11:38 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox Ireland2 on 01 July 2020 at 11:38 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:37 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:37 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 12:12 UTC
Jul 1, 12:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:39 UTC
Jul 1, 11:39 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 01 July 2020 at 11:39 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:38 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-51-0
Jul 1, 11:38 UTC
Jun 30, 2020
No incidents reported.
Jun 29, 2020
Completed -
The scheduled maintenance has been completed.
Jun 29, 15:07 UTC
Jun 29, 15:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:48 UTC
Jun 29, 11:48 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production Dublin (Dublin, Ireland) on 29 June 2020 at 11:48 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:47 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:47 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 12:59 UTC
Jun 29, 12:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:57 UTC
Jun 29, 11:57 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (NVirginia, USA) on 29 June 2020 at 11:57 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:56 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:56 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 12:30 UTC
Jun 29, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:49 UTC
Jun 29, 11:49 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (Singapore, Asia) on 29 June 2020 at 11:49 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:47 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:47 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 12:25 UTC
Jun 29, 12:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:49 UTC
Jun 29, 11:49 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production Ireland2 on 29 June 2020 at 11:49 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:48 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:48 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 12:23 UTC
Jun 29, 12:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:40 UTC
Jun 29, 11:40 UTC
Scheduled -
Please note Payments is releasing improvements and bug fixes on Production Ireland2 on 29 June 2020 at 11:40 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/payments-release-notes-v1-15-0
Jun 29, 11:36 UTC
Jun 29, 11:36 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 12:06 UTC
Jun 29, 12:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:39 UTC
Jun 29, 11:39 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (Sydney, Australia) on 29 June 2020 at 11:39 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:38 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 11:38 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 11:32 UTC
Jun 29, 11:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:40 UTC
Jun 29, 10:40 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 29 June 2020 at 10:40 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:39 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:39 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 11:30 UTC
Jun 29, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:38 UTC
Jun 29, 10:38 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (NVirginia, USA) on 29 June 2020 at 10:38 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:37 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:37 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 11:09 UTC
Jun 29, 11:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:33 UTC
Jun 29, 10:33 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 29 June 2020 at 10:32 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:31 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:31 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 11:05 UTC
Jun 29, 11:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:33 UTC
Jun 29, 10:33 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox Ireland2 on 29 June 2020 at 10:32 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:31 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:31 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 11:01 UTC
Jun 29, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:33 UTC
Jun 29, 10:33 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 29 June 2020 at 10:32 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:31 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-1
Jun 29, 10:31 UTC
Resolved -
This incident has been resolved.
Jun 29, 09:59 UTC
Jun 29, 09:59 UTC
Monitoring -
Mambu has conducted mitigation actions and is currently in monitoring state as full functionality should now be restored. We are still working on a permanent resolution. We will update you when we have determined that we have a permanent solution in place.
Jun 25, 13:32 UTC
Jun 25, 13:32 UTC
Identified -
Mambu has identified the root cause of the incident. The incident is related to storage limits for one of our persistent systems. We are currently working on mitigating the effects of this incident as well as working on a permanent fix. We estimate the permanent fix will take a maximum of up to 4 hours to implement. We apologise for the inconvenience. We understand the impact this may have on your daily operations and are working urgently to mitigate and fix the issue. As soon as we have additional information on either the mitigation efforts or the permanent fix we will inform you through the status page.
Jun 25, 11:42 UTC
Jun 25, 11:42 UTC
Investigating -
Mambu has become aware of a situation affecting degraded performance On North Virginia Production. Users may experience issues with API and UI calls. We are currently investigating the root cause and will update you when have identified it.
Jun 25, 09:59 UTC
Jun 25, 09:59 UTC
Jun 28, 2020
Completed -
The scheduled maintenance has been completed.
Jun 28, 07:56 UTC
Jun 28, 07:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 07:02 UTC
Jun 28, 07:02 UTC
Scheduled -
We have scheduled a maintenance period on Mambu Production (Useast1/N.Virginia) environment on Sunday June 28th starting 07:00 UTC. The operations require approximately 1h of downtime while we perform RDS maintenance operations in order to fix past week issues, which will happen during the mentioned interval, 07:00 - 08:00 UTC. The affected components will be the Mambu UI/API. Thank you for your understanding.
Jun 26, 17:35 UTC
Jun 26, 17:35 UTC
Jun 27, 2020
No incidents reported.
Jun 26, 2020
No incidents reported.
Jun 25, 2020
Completed -
The scheduled maintenance has been completed.
Jun 25, 15:16 UTC
Jun 25, 15:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:07 UTC
Jun 25, 12:07 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production Dublin (Dublin, Ireland) on 25 June 2020 at 12:07 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:06 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:06 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 15:04 UTC
Jun 25, 15:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:08 UTC
Jun 25, 12:08 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (Singapore, Asia) on 25 June 2020 at 12:08 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:07 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:07 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 14:51 UTC
Jun 25, 14:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:08 UTC
Jun 25, 12:08 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production Ireland2 on 25 June 2020 at 12:08 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:07 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:07 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 14:48 UTC
Jun 25, 14:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:06 UTC
Jun 25, 12:06 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Production (Sydney, Australia) on 25 June 2020 at 12:05 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:04 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 25, 12:04 UTC
Resolved -
This incident has been resolved.
Jun 25, 09:56 UTC
Jun 25, 09:56 UTC
Monitoring -
On June 19th, at 14:15 UTC, Mambu experienced negative read replica lag for the USEast1 environment. This issue was fixed by redirecting the traffic to Master, and recreating the read replica. The services were restored and we are monitoring the situation. We started an internal investigation of this issue and will post a detailed post-mortem as soon as possible.
Sincere apologies for the issues this event has caused.
Jun 21, 15:27 UTC
Sincere apologies for the issues this event has caused.
Jun 21, 15:27 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 05:53 UTC
Jun 25, 05:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:07 UTC
Jun 25, 05:07 UTC
Scheduled -
Please note Payments is releasing improvements and bug fixes on Sandbox Ireland2 on 25 June 2020 at 05:07 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/payments-release-notes-v1-15-0
Jun 25, 05:05 UTC
Jun 25, 05:05 UTC
Jun 24, 2020
Completed -
The scheduled maintenance has been completed.
Jun 24, 14:08 UTC
Jun 24, 14:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:21 UTC
Jun 24, 13:21 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Dublin, Ireland) on 24 June 2020 at 13:21 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 13:20 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 13:20 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 13:58 UTC
Jun 24, 13:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:06 UTC
Jun 24, 13:06 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (NVirginia, USA) on 24 June 2020 at 13:04 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 13:03 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 13:03 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 13:39 UTC
Jun 24, 13:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:00 UTC
Jun 24, 13:00 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox Ireland2 on 24 June 2020 at 13:00 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 12:59 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 12:59 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 13:37 UTC
Jun 24, 13:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:00 UTC
Jun 24, 13:00 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Singapore, Asia) on 24 June 2020 at 13:00 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 12:59 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 12:59 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 13:35 UTC
Jun 24, 13:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:02 UTC
Jun 24, 13:02 UTC
Scheduled -
Please note Mambu is releasing improvements and bug fixes on Sandbox (Sydney, Australia) on 24 June 2020 at 13:02 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 13:01 UTC
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-50-0
Jun 24, 13:01 UTC
Resolved -
Mambu has determined that the fix was effective and full functionality to Jasper reports has been restored. We apologize for the inconvenience and will take the appropriate actions to prevent future incidents of this nature. As always, if you have any questions or concerns, feel free to contact us via the usual support channels
Jun 24, 09:33 UTC
Jun 24, 09:33 UTC
Update -
Mambu has implemented the fix and is monitoring the effectiveness of the solution. Full functionality should now be restored.
Jun 24, 09:23 UTC
Jun 24, 09:23 UTC
Identified -
Mambu has identified the root cause of the incident and we are currently working on a fix.
Jun 24, 09:19 UTC
Jun 24, 09:19 UTC
Investigating -
Mambu has become aware of a situation affecting Jasper reports. Users on North Virginia Environment may experience issues with creating Jasper reports with date greater than June 21st onwards.
Jun 24, 09:16 UTC
Jun 24, 09:16 UTC
Jun 23, 2020
No incidents reported.