Update - Mambu has applied a fix and is closely monitoring its effectiveness. The MPO production environment is currently stable; however, the team is continuing to investigate the issue. Please contact us via the usual support channels if you experience any further issues. We will update you once we have determined that the situation is fully resolved.
Jan 20, 2025 - 04:00 UTC
Investigating - Mambu is aware of situation affecting the MPO prod environment, resulting in reduced availability. Users may experience issues with accessing MPO services. Our teams are actively investigating the root cause, and we will provide an update as soon as more information becomes available. Thank you for your patience and understanding.
Jan 20, 2025 - 03:11 UTC
Update - Mambu has applied a fix and is closely monitoring its effectiveness. The MPO sandbox environment is currently stable; however, the team is continuing to investigate the issue. Please contact us via the usual support channels if you experience any further issues. We will update you once we have determined that the situation is fully resolved.
Jan 20, 2025 - 00:51 UTC
Update - We are continuing to investigate this issue.
Jan 20, 2025 - 00:26 UTC
Investigating - Mambu is aware of a situation affecting the MPO sandbox environment, resulting in reduced availability. Users may experience issues with accessing MPO. Our teams are actively investigating the root cause, and we will provide an update as soon as more information becomes available. Thank you for your patience and understanding.
Jan 20, 2025 - 00:25 UTC
Mambu gives financial institutions a powerful competitive edge by allowing them to rapidly create, launch and service any lending portfolio through a flexible SaaS platform.
This is Mambu's status page for Mambu's multi-tenant environments hosted in the EU (Dublin, Ireland), US (Northern Virginia) and Asia Pacific (Sydney, Australia and Singapore)
Completed -
The scheduled maintenance has been completed.
Jan 15, 02:10 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on prod-nvirginia on 15 January 2025 at 00:09 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 15, 00:08 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 23:09 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on prod-dublin on 14 January 2025 at 19:23 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 14, 19:22 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 22:14 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on prod-ireland2 on 14 January 2025 at 18:46 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 14, 18:45 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 20:13 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on prod-sydney on 14 January 2025 at 18:17 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 14, 18:16 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 16:58 UTC
In progress -
Please note that Payments is updating one of its internal components on Production Ireland2 on 14 January 2025 at 16:00 UTC. No downtime is expected.
Jan 14, 16:00 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 14:15 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on prod-singapore on 14 January 2025 at 12:15 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 14, 12:13 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 11:46 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on prod-nvirginia2 on 14 January 2025 at 08:44 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 14, 08:43 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 01:54 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-nvirginia on 14 January 2025 at 00:13 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 14, 00:12 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 21:47 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-ireland2 on 13 January 2025 at 18:48 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 13, 18:47 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 21:38 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-dublin on 13 January 2025 at 19:19 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 13, 19:18 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 19:56 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-sydney on 13 January 2025 at 18:20 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 13, 18:18 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 16:22 UTC
In progress -
Please note that Payments is updating one of its internal components on Sandbox Ireland2 on 13 January 2025 at 15:16 UTC. No downtime is expected.
Jan 13, 15:16 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 14:03 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-singapore on 13 January 2025 at 12:19 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 13, 12:18 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 11:50 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-nvirginia2 on 13 January 2025 at 08:43 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-1
Jan 13, 08:42 UTC
Resolved -
Upon further investigation in collaboration with AWS, we found that the MultiAZ failover was caused by an underlying host failure, which led to an automated failover to a healthy host. This occurred because the original host was unresponsive to the communication system - while such incidents are rare, they can happen due to hardware-related issues. We have been assured that AWS's automated systems promptly detect and resolve such issue to minimize impact.
Furthermore, we have re-created the ReadReplica at the same time we made contact with AWS, who in turn have reinforced that is best course of action in these situations.
Thank you for your for your patience and understanding.
Jan 13, 10:59 UTC
Update -
We have determined the replication was interrupted due to a MultiAZ failover, we're working with AWS to gain further insights and will share further updates accordingly.
Jan 9, 10:52 UTC
Monitoring -
Please note we have identified a RR replication outage on N.Virginia2 shared environment that took place between 08:35 UTC and 09:12 UTC on Jan-9 2025. We have successfully mitigated impact and are currently monitoring to ensure environment health, while also investigating for the exact root cause in parallel.
Jan 9, 09:32 UTC
Completed -
The scheduled maintenance has been completed.
Jan 9, 14:59 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-nvirginia2 on 09 January 2025 at 08:46 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-0
Jan 9, 08:45 UTC
Completed -
The scheduled maintenance has been completed.
Jan 9, 01:30 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-nvirginia on 09 January 2025 at 00:13 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-0
Jan 9, 00:12 UTC
Completed -
The scheduled maintenance has been completed.
Jan 8, 22:11 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-ireland2 on 08 January 2025 at 18:43 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-0
Jan 8, 18:42 UTC
Completed -
The scheduled maintenance has been completed.
Jan 8, 21:15 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-dublin on 08 January 2025 at 19:18 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-0
Jan 8, 19:17 UTC
Completed -
The scheduled maintenance has been completed.
Jan 8, 19:56 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-sydney on 08 January 2025 at 18:14 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-0
Jan 8, 18:13 UTC
Resolved -
The environment remains stable
Jan 8, 17:41 UTC
Monitoring -
Environment remains stable and we continue monitoring to assure no interruptions in the service are present
Jan 3, 19:35 UTC
Investigating -
Mambu has become aware of an issue affecting Shared Production environment. Users may be experiencing temporary service degradation. We are currently investigating the issue.
Jan 3, 11:50 UTC
Completed -
The scheduled maintenance has been completed.
Jan 8, 14:21 UTC
In progress -
Please note Mambu is releasing improvements and bug fixes on sand-singapore on 08 January 2025 at 12:19 UTC. No downtime is expected. The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-169-0
Jan 8, 12:18 UTC
