In progress - Please note Mambu is releasing improvements and bug fixes on prod-singapore on 04 October 2023 at 12:19 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 04, 2023 - 12:18 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-sydney on 04 October 2023 at 12:18 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 04, 2023 - 12:17 UTC

About This Site

Mambu - The Engine for Digital Banking

Mambu gives financial institutions a powerful competitive edge by allowing them to rapidly create, launch and service any lending portfolio through a flexible SaaS platform.

This is Mambu's status page for Mambu's multi-tenant environments hosted in the EU (Dublin, Ireland), US (Northern Virginia) and Asia Pacific (Sydney, Australia and Singapore)

Mambu Production (N. Virginia, USA):
Availability report last 30 days
Availability report current year

Mambu Production (Dublin, Ireland)
Availability report last 30 days
Availability report current year

Mambu Production2 (Dublin, Ireland)
Availability report last 30 days
Availability report current year

Mambu Production (Singapore, Asia)
Availability report last 30 days
Availability report current year

Mambu Production (Sydney, Australia)
Availability report last 30 days
Availability report current year

Mambu Production (N. Virginia, USA)
Operational
Mambu Production (Dublin, Ireland)
Operational
Mambu Production 2 (Dublin, Ireland)
Operational
Mambu Production (Singapore, Asia)
Operational
Mambu Production (Sydney, Australia)
Operational
Mambu Sandbox (N. Virginia, USA)
Operational
Mambu Sandbox (Dublin, Ireland)
Operational
Mambu Sandbox 2 (Dublin, Ireland)
Operational
Mambu Sandbox (Singapore, Asia)
Operational
Mambu Sandbox (Sydney, Australia)
Operational
Mambu Production 2 (N. Virginia, USA)
Operational
Mambu Sandbox 2 (N. Virginia, USA)
Operational
MPO Operational
MPO Production 2 (Dublin, Ireland)
Operational
MPO Sandbox 2 (Dublin, Ireland)
Operational
MPO Production 2 (N. Virginia, USA)
Operational
MPO Sandbox 2 (N. Virginia, USA)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mambu Production (N. Virginia, USA) Latency
Fetching
Mambu Production (Dublin, Ireland) Latency
Fetching
Mambu Production 2 (Dublin, Ireland) Latency
Fetching
Mambu Production (Sydney, Australia) Latency
Fetching
Mambu Production (Singapore, Asia) Latency
Fetching
Mambu Sandbox (N. Virginia, USA) Latency
Fetching
Mambu Sandbox (Dublin, Ireland) Latency
Fetching
Mambu Sandbox 2 (Dublin, Ireland) Latency
Fetching
Mambu Sandbox (Sydney, Australia) Latency
Fetching
Mambu Sandbox (Singapore, Asia) Latency
Fetching
Mambu Production 2 (N. Virginia, USA) Latency
Fetching
Mambu Sandbox 2 (N. Virginia, USA) Latency
Fetching
Past Incidents
Oct 4, 2023
Completed - The scheduled maintenance has been completed.
Oct 4, 10:00 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-nvirginia2 on 04 October 2023 at 08:14 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 4, 08:13 UTC
Completed - The scheduled maintenance has been completed.
Oct 4, 00:10 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-dublin on 03 October 2023 at 19:14 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 3, 19:13 UTC
Oct 3, 2023
Completed - The scheduled maintenance has been completed.
Oct 3, 23:04 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-ireland2 on 03 October 2023 at 19:16 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 3, 19:15 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 18:21 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-sydney on 03 October 2023 at 12:20 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 3, 12:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 13:26 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-singapore on 03 October 2023 at 12:20 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 3, 12:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 08:57 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-nvirginia2 on 03 October 2023 at 07:27 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-1

Oct 3, 07:26 UTC
Oct 2, 2023

No incidents reported.

Oct 1, 2023
Completed - The scheduled maintenance has been completed.
Oct 1, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 09:44 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 24, 08:18 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 07:46 UTC
Scheduled - Due to an upgrade of our data services, you will be experiencing a scheduled downtime on 1st October between 07:00 - 09:00 UTC on the Mambu production environment.

Impact:
During this planned maintenance window the Mambu application will be inaccessible and all capabilities (including Mambu Process Orchestrator (MPO)) hosted on Mambu production paused. All Mambu operations will resume immediately after the planned maintenance finishes.
Please note that cloning production data to your sandbox environment during the scheduled production maintenance window might not complete as expected and will have to be re-attempted once the planned maintenance finishes.

To ensure Jasper Reports continue functioning as expected and return correct results post-upgrade, MySQL upgrade & Jasper influences guidelines provided by Mambu in a separate communication distributed in May, 2023 must be implemented.

Aug 17, 08:54 UTC
Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Resolved - This incident has been resolved.
Sep 27, 03:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 10:40 UTC
Investigating - Team identified an issue with the latest application release and will be rolling the change back.
Sep 26, 08:17 UTC
Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 22:21 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-ireland2 on 26 September 2023 at 19:13 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 19:12 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 21:42 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-dublin on 26 September 2023 at 19:14 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 19:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 13:44 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-ireland2 on 26 September 2023 at 10:46 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 10:45 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 13:34 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-singapore on 26 September 2023 at 12:09 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 12:08 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 13:17 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-sydney on 26 September 2023 at 12:11 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 12:10 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 12:31 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-dublin on 26 September 2023 at 10:40 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 10:39 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 11:06 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-singapore on 26 September 2023 at 09:46 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 09:45 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 10:59 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-sydney on 26 September 2023 at 09:49 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 09:47 UTC
Completed - This maintenance is being automatically closed, please refer to the latest status page update
Sep 26, 10:14 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-nvirginia2 on 26 September 2023 at 09:26 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 10:14 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-nvirginia on 26 September 2023 at 08:32 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 08:31 UTC
Completed - This maintenance is being automatically closed, please refer to the latest status page update
Sep 26, 09:46 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-nvirginia2 on 26 September 2023 at 08:25 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 08:24 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 09:46 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-nvirginia on 26 September 2023 at 08:25 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 26, 08:24 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 03:01 UTC
Scheduled - What change is Mambu implementing?
In order to provide a secure communication channel for Mambu services, and support high security standards, we are announcing the intention to make scheduled updates of our infrastructure to enable forward secrecy Transport Layer Security (TLS) cipher suites, and disable less secure TLS cipher suites.

What is required from you ?
Please ensure that the browser clients and applications communicating with Mambu services support at least one of the below TLS ciphers to ensure that the TLS handshake is successful. Main browsers on recent versions support below cipher suites. Applications that integrate with a Mambu service via APIs will need to be checked by you separately, for example by validating the configuration in a client application.

Currently supported TLS 1.2 ciphers:
ECDHE-ECDSA-AES128-GCM-SHA256
ECDHE-RSA-AES128-GCM-SHA256
ECDHE-ECDSA-AES128-SHA256
ECDHE-RSA-AES128-SHA256
ECDHE-ECDSA-AES256-GCM-SHA384
ECDHE-RSA-AES256-GCM-SHA384
ECDHE-ECDSA-AES256-SHA384
ECDHE-RSA-AES256-SHA384
AES128-GCM-SHA256
AES128-SHA256
AES256-GCM-SHA384
AES256-SHA256

Future supported TLS 1.2 ciphers:
ECDHE-ECDSA-AES128-GCM-SHA256
ECDHE-RSA-AES128-GCM-SHA256
ECDHE-ECDSA-AES256-GCM-SHA384
ECDHE-RSA-AES256-GCM-SHA384

Disabled TLS 1.2 ciphers:
ECDHE-ECDSA-AES128-SHA256
ECDHE-RSA-AES128-SHA256
ECDHE-ECDSA-AES256-SHA384
ECDHE-RSA-AES256-SHA384
AES128-GCM-SHA256
AES128-SHA256
AES256-GCM-SHA384
AES256-SHA256

When is Mambu planning to make the change?
The change will come into effect on 26th of September 2023 at 03:00 UTC.

We are not expecting any downtime for this change.

Sep 8, 03:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 03:01 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-ireland2 on 25 September 2023 at 20:37 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-0

Sep 25, 20:36 UTC
Sep 25, 2023
Resolved - The incident has been resolved.

Mambu team will keep monitoring the situation closely.

Sep 25, 23:54 UTC
Monitoring - The issue has been resolved. We can confirm that the Sanbox environment is back in operation. Our team will stay on stand by and continue monitoring the situation.

Team Mambu.

Sep 22, 01:11 UTC
Update - The Sydney Sandbox environment health is degraded. Expect downtime or increased latency.

Mambu team is looking into the issue by highest priority. We will keep you updated.

Sep 22, 00:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 00:32 UTC
Investigating - Hello,

The Sydney Sandbox environment health is degraded. Expect downtime or increased latency.

Mambu team is looking into the issue by highest priority. We will keep you updated.

Sep 22, 00:32 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 22:52 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-dublin on 25 September 2023 at 20:34 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-0

Sep 25, 20:33 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 18:03 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-sydney on 25 September 2023 at 12:16 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-0

Sep 25, 12:15 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 13:51 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-singapore on 25 September 2023 at 12:14 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-0

Sep 25, 12:13 UTC
Completed - This maintenance is being automatically closed, please refer to the latest status page update
Sep 25, 08:48 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-nvirginia2 on 25 September 2023 at 07:27 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-0

Sep 25, 07:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 08:48 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-nvirginia on 25 September 2023 at 07:24 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-0

Sep 25, 07:23 UTC
Resolved - This incident has been resolved.
Sep 25, 06:29 UTC
Update - We are continuing to work on a fix for this issue.
Sep 13, 06:30 UTC
Identified - The Mambu cloning service is currently experiencing limited availability. You may encounter delays when cloning. We are aware of the issue and are actively working to resolve it. We apologize for any inconvenience and appreciate your patience during this time
Sep 11, 10:25 UTC
Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 07:00 UTC
Scheduled - Due to an upgrade of our data services, you will be experiencing a scheduled downtime on 24th September between 07:00 - 09:00 UTC on the Mambu production environment.

Impact:
During this planned maintenance window the Mambu application will be inaccessible and all capabilities (including Mambu Process Orchestrator (MPO)) hosted on Mambu production paused. All Mambu operations will resume immediately after the planned maintenance finishes.
Please note that the update will also be required for your Disaster Recovery (DR) environment. We have scheduled for this to occur in advance prior to the production update - on 19th September. This will result in the Mambu DR service being unavailable for approximately 3 hours. There is no direct impact to the Mambu application while the Disaster Recovery update is taking place and all functionalities of the Mambu application will continue operating as usual.
Please note that cloning production data to your sandbox environment during the scheduled production maintenance window might not complete as expected and will have to be re-attempted once the planned maintenance finishes.
To ensure Jasper Reports continue functioning as expected and return correct results post-upgrade, MySQL upgrade & Jasper influences guidelines provided by Mambu in a separate communication distributed in May, 2023 must be implemented.

Aug 28, 13:51 UTC
Sep 23, 2023

No incidents reported.

Sep 22, 2023
Sep 21, 2023

No incidents reported.

Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 05:55 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on sand-ireland2 on 19 September 2023 at 19:24 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-150-0

Sep 19, 19:23 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 05:05 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-ireland2 on 18 September 2023 at 20:00 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 18, 19:59 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 04:17 UTC
In progress - Please note Mambu is releasing improvements and bug fixes on prod-dublin on 18 September 2023 at 20:00 UTC. No downtime is expected.
The release notes are available for your review here: https://community.mambu.com/t/mambu-release-notes-v9-149-1

Sep 18, 19:59 UTC