Errors with multiple API endpoints

Incident Report for Mambu

Resolved

This incident has been resolved.

Posted Dec 17, 2021 - 15:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2021 - 13:03 UTC

Identified

We have contained the issue at around 12:00 UTC and our logs shows no errors for the last one hour.
We continue to investigate Root Cause.

Posted Oct 18, 2021 - 01:00 UTC

This incident affected: Mambu Production (N. Virginia, USA), Mambu Production (Dublin, Ireland), Mambu Production 2 (Dublin, Ireland), Mambu Production (Singapore, Asia), Mambu Production (Sydney, Australia), Mambu Sandbox (N. Virginia, USA), Mambu Sandbox (Dublin, Ireland), Mambu Sandbox 2 (Dublin, Ireland), Mambu Sandbox (Singapore, Asia), Mambu Sandbox (Sydney, Australia), Mambu Production 2 (N. Virginia, USA), and Mambu Sandbox 2 (N. Virginia, USA).