Mambu Status

Information notices

Information notice Sandbox Update: Loans-Related Fixes (N. Virginia; Dublin, Ireland)

We are rolling out a set of Loans-related fixes and optimizations to the N. Virginia 1, N. Virginia 2, Ireland and Dublin Sandbox environments.

These changes have been widely deployed and tested and are not expected to introduce risk to the Sandbox environments.

Details of Included Fixes

Interest Rate Optimization: Optimized the data structure for interest rates to improve retrieval and calculation performance.

Fee Payment Enhancement: Enhanced filtering for custom predefined fees during...

Posted at November 13, 2025 · 15:14 UTC

Information notice Current Status: AWS Global Outage (No Service Impact)

[Information]

We are aware of a global disruption impacting AWS services. Based on our current assessment, this outage does not affect our customers as all our systems and operations are functioning normally. We are maintaining close vigilance and will provide further communication if the status of our services changes.

Posted at October 20, 2025 · 11:15 UTC

CBE Production (N. Virginia, USA, AWS) Operational

CBE Production (N. Virginia, USA, AWS) Status

CBE Sandbox (N. Virginia, USA), AWS Scheduled maintenance

CBE Sandbox (N. Virginia, USA), AWS Status

CBE Production 2 (N. Virginia, USA, AWS) Operational

CBE Production 2 (N. Virginia, USA, AWS) Status

CBE Sandbox 2 (N. Virginia, USA, AWS) Operational

CBE Sandbox 2 (N. Virginia, USA, AWS) Status

MPO Production 2 (N. Virginia, USA, AWS) Operational

MPO Production 2 (N. Virginia, USA, AWS) Status

MPO Sandbox 2 (N. Virginia, USA, AWS) Operational

MPO Sandbox 2 (N. Virginia, USA, AWS) Status

CBE Production (Dublin, Ireland, AWS) Minor incident

CBE Production (Dublin, Ireland, AWS) Status

CBE Sandbox (Dublin, Ireland, AWS) Minor incident

CBE Sandbox (Dublin, Ireland, AWS) Status

CBE Production 2 (Dublin, Ireland, AWS) Minor incident

CBE Production 2 (Dublin, Ireland, AWS) Status

CBE Sandbox 2 (Dublin, Ireland, AWS) Minor incident

CBE Sandbox 2 (Dublin, Ireland, AWS) Status

MPO Production 2 (Dublin, Ireland, AWS) Operational

MPO Production 2 (Dublin, Ireland, AWS) Status

MPO Sandbox 2 (Dublin, Ireland, AWS) Operational

MPO Sandbox 2 (Dublin, Ireland, AWS) Status

Mambu Payment Gateway Production (Dublin, Ireland, AWS) Operational

Mambu Payment Gateway Production (Dublin, Ireland, AWS) Status

Mambu Payment Gateway Sandbox (Dublin, Ireland, AWS) Scheduled maintenance

Mambu Payment Gateway Sandbox (Dublin, Ireland, AWS) Status

CBE Production (Singapore, Asia, AWS) Minor incident

CBE Production (Singapore, Asia, AWS) Status

CBE Sandbox (Singapore, Asia, AWS) Minor incident

CBE Sandbox (Singapore, Asia, AWS) Status

CBE Production 2 (Singapore, Asia) Minor incident

CBE Production 2 (Singapore, Asia) Status

CBE Sandbox 2 (Singapore, Asia) Minor incident

CBE Sandbox 2 (Singapore, Asia) Status

CBE Production (Sydney, Australia, AWS) Minor incident

CBE Production (Sydney, Australia, AWS) Status

CBE Sandbox (Sydney, Australia, AWS) Minor incident

CBE Sandbox (Sydney, Australia, AWS) Status

CBE Production (Zurich, Europe) Minor incident

CBE Production (Zurich, Europe) Status

CBE Sandbox (Zurich, Europe) Minor incident

CBE Sandbox (Zurich, Europe) Status

CBE Production (Montreal, Canada) Operational

CBE Production (Montreal, Canada) Status

CBE Sandbox (Montreal, Canada) Operational

CBE Sandbox (Montreal, Canada) Status

CBE Production (Frankfurt, Europe, Azure) Minor incident

CBE Production (Frankfurt, Europe, Azure) Status

CBE Sandbox (Frankfurt, Europe, Azure) Minor incident

CBE Sandbox (Frankfurt, Europe, Azure) Status

Mambu Payment Gateway Production (Frankfurt, Europe, Azure) Operational

Mambu Payment Gateway Production (Frankfurt, Europe, Azure) Status

Mambu Payment Gateway Sandbox (Frankfurt, Europe, Azure) Scheduled maintenance

Mambu Payment Gateway Sandbox (Frankfurt, Europe, Azure) Status

CBE Production (UAE, Middle East, Azure) Minor incident

CBE Production (UAE, Middle East, Azure) Status

CBE Sandbox (UAE, Middle East, Azure) Minor incident

CBE Sandbox (UAE, Middle East, Azure) Status

Current incidents

Scheduled maintenance Mambu is releasing v9.182.2 on prod-sydney from 2025-11-25 22:32 UTC

[Update]

Please be advised that the latest application update has been temporarily put on hold. Our technical team is currently investigating the situation, and the deployment will be resumed as soon as possible.

Scheduled maintenance Mambu is releasing v9.182.2 on prod-singapore from 2025-11-25 22:27 UTC

[Monitoring]

Please note Mambu is releasing improvements and bug fixes on prod-singapore on Tuesday, 25-Nov-25 22:27:30 UTC. No downtime is expected.
The release notes are available for your review here.

Scheduled maintenance Mambu is rolling back v9.183.3 --> v9.182.2 on prod-sydney from 2025-11-25 18:15 UTC

[Update]

Scheduled maintenance Mambu is releasing v9.182.2 on prod-zurich from 2025-11-25 18:12 UTC

[Update]

Minor incident Savings Account Overview page in UI

[Investigating]

Mambu became aware of a recently identified issue introduced within version v9.183.3 release.
The impact is limited to users attempting to access the Savings Account Overview page within the user interface (UI) may encounter “Permission Denied” errors. This prevents the intended display and interaction with the account details.
To restore full functionality Mambu will perform a rollback to the previous stable version. The rollback is scheduled outside your business hours to minimise...