DB connection issues
Major incident
CBE Production (Sydney, Australia, AWS)
CBE Sandbox (Sydney, Australia, AWS)
2026-02-04 20:31 UTC
· 12 hours, 36 minutes
Updates
Resolved
February 5, 2026 · 09:06 UTC
All services are fully restored. We have concluded our monitoring period and confirmed that performance has returned to baseline levels. Please reach out via a Support case if you need further assistance.
Monitoring
February 4, 2026 · 20:31 UTC
All services have been restored and are performing as expected. We have transitioned back to active monitoring to ensure everything remains stable. Please let us know (Support case) if you encounter any further issues.
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