Possible sandbox cloning failures

Incident Report for Mambu

Resolved

This incident has been resolved.
Posted Oct 21, 2024 - 07:02 UTC

Monitoring

Mambu has implemented the fix. Full functionality should now be restored; please contact us via the usual support channels if you experience any further issues.
Posted Oct 16, 2024 - 06:25 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 15, 2024 - 06:24 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 14, 2024 - 15:50 UTC

Identified

Please note we have identified an issue with sandbox cloning and are currently working to mitigate this as soon as possible. Thank you for your understanding
Posted Oct 09, 2024 - 09:22 UTC
This incident affected: Mambu Production (N. Virginia, USA), Mambu Production (Dublin, Ireland), Mambu Production 2 (Dublin, Ireland), Mambu Sandbox (N. Virginia, USA), Mambu Sandbox (Dublin, Ireland), Mambu Sandbox 2 (Dublin, Ireland), Mambu Production 2 (N. Virginia, USA), and Mambu Sandbox 2 (N. Virginia, USA).