Issues with Shared Production environment

Incident Report for Mambu

Resolved

This incident has been resolved.

Posted Aug 28, 2024 - 14:29 UTC

Monitoring

The impact of the issue is now mitigated and Shared Environment is operational.
Mambu is investigating further the root cause of the incident.

Posted Aug 28, 2024 - 14:21 UTC

Update

We are continuing to investigate this issue.

Posted Aug 28, 2024 - 14:18 UTC

Investigating

Mambu has become aware of a situation affecting Shared Production environment. Users may experience temporary unavailability of the their Production environment. We are currently investigating the root cause and will update you when have identified it.

Posted Aug 28, 2024 - 13:56 UTC

This incident affected: Mambu Production (Dublin, Ireland) and Mambu Production 2 (Dublin, Ireland).